Customer Reviews
Cascade Complete All-in-1 Gel
Cascade Complete All-in-1 Gel takes care of every step of the wash process so you don't have to. That means there's no need to pre-wash. Its formula dissolves tough food particles so they don't get stuck on other dishes or trapped in your machine, leaving your dishes clean and shiny.
Average Customer Rating:
3
out of 5
Rating Snapshot (375 reviews)
5 stars
144
4 stars
30
3 stars
30
2 stars
28
1 star
143
185 of 375(49%) of customers said they would recommend this product to a friend.
Sort Reviews:
Customer Reviews for CascadeComplete All-in-1 Gel
Review 21 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(5
of
5)
Shine
(5
of
5)
Appearance
(5
of
5)
Scent
(5
of
5)
Cascade liquid with bleach
"I have used Cascade for years for my dishwasher needs. Yes, I have tried other brands. But, I always go back to Cascade.
Recently I was washing my car and needed something to wash it with. So I grabbed the Cascade liquid and added it to my wash bucket. The results were great. I also discovered Cascade is great to use as a cleaner for other outside items, such as campers, doors, windows, etc. Just mix the Cascade with water into a sprayer (a large sprayer used to spray plants), then spray your item to clean, allow Cascade a few minutes to work, then rinse with water.
The Cascade with bleach works great to remove mold."
Recently I was washing my car and needed something to wash it with. So I grabbed the Cascade liquid and added it to my wash bucket. The results were great. I also discovered Cascade is great to use as a cleaner for other outside items, such as campers, doors, windows, etc. Just mix the Cascade with water into a sprayer (a large sprayer used to spray plants), then spray your item to clean, allow Cascade a few minutes to work, then rinse with water.
The Cascade with bleach works great to remove mold."
By knowme
| Reviewer fromGeorgia
| August 8, 2010
Likelihood of buying this product again: Definitely would buy
Review 22 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(4
of
5)
Shine
(4
of
5)
Appearance
(4
of
5)
Scent
(1
of
5)
It stinks
"Whatever you have done to Cascade, we don't like it; it stinks.
Perfume is totally unnecessary to produce cleanliness. In fact, prior to the French Revolution, members of the nobility used perfumes to mask their body odors (they were not fastidious) and the fact that "gentlemen did not defecate, animials and peasants did that".
I have difficulty getting the cloying stench
out of my kitchen. Maybe the best solution would be to get rid of the cause, i.e. Cascade."
Perfume is totally unnecessary to produce cleanliness. In fact, prior to the French Revolution, members of the nobility used perfumes to mask their body odors (they were not fastidious) and the fact that "gentlemen did not defecate, animials and peasants did that".
I have difficulty getting the cloying stench
out of my kitchen. Maybe the best solution would be to get rid of the cause, i.e. Cascade."
By DonH
| Reviewer fromBoston area
| August 5, 2010
Likelihood of buying this product again: Might or might not buy
Response from Cascade:By Monika, Cascade Consumer Care, August 10, 2010
Sorry you're offended by our scent. Often products like Cascade have added scent to mask the scent of raw ingredients that are much less pleasant. However, if you are noticing retained odor on your dishes or in your dishwasher, here are some things you can try to remedy that:
•Use recommended amount of detergent.
•If certain items always pick up an odor, they're probably worn to the point of being porous and should be washed by hand.
•Use rinse-hold cycle with 1 teaspoon of Cascade at least once a day until a load accumulates.
•Pre-treat or rinse dishes.
•Use Cascade Pure Essentials as it has a lighter scent (Action Pacs Pure Essentials are actually Perfume Free)
•If you find there is a bleach odor, try another variety than base gel; only base gel has chlorine bleach in it.
Hope you find this information helpful.
•Use recommended amount of detergent.
•If certain items always pick up an odor, they're probably worn to the point of being porous and should be washed by hand.
•Use rinse-hold cycle with 1 teaspoon of Cascade at least once a day until a load accumulates.
•Pre-treat or rinse dishes.
•Use Cascade Pure Essentials as it has a lighter scent (Action Pacs Pure Essentials are actually Perfume Free)
•If you find there is a bleach odor, try another variety than base gel; only base gel has chlorine bleach in it.
Hope you find this information helpful.
Review 23 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(2
of
5)
Appearance
(5
of
5)
Scent
(4
of
5)
not like my norm... cascade gel with bleach
"After going to 3 or 4 stores and not finding my detergent I had to buy something... I should have saved my money and bought a generic!!! Now im on a hunt for the best out there CASCADE GEL WITH BLEACH!!!!"
By wiccanmommy
| Reviewer fromLorain, ohio
| July 31, 2010
Likelihood of buying this product again: Definitely would not buy
Review 24 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(5
of
5)
Shine
(5
of
5)
Appearance
(5
of
5)
Scent
(5
of
5)
Now upgraded to Cascade Complete All-in-1 Gel
"I have always and so has my mother used Cascade dishwashing detergent (powder in a box). Since Cascade Complete All-in-1 Gel has been released I have used it...and love it. It completely washes my dishes and leaves them squeaky clean. Also, I love the smell as they are washing."
By Debtwin2
| Reviewer fromAlabama
| July 29, 2010
Likelihood of buying this product again: Definitely would buy
Review 25 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(5
of
5)
Shine
(5
of
5)
Appearance
(5
of
5)
Scent
(5
of
5)
just ask cascade
"in the winter the lady i work with purchased cascade as she uses no other. the product had been frozen. the other girl who works with this lady also said to throw it away. i said i will call the company. i did. lady on the phone said to set the bottle of cascade in very hot water. i did. it turned out perfect. so we used the cascade after all. thanks for saving the day."
By mmmf
| Reviewer frombethany, illinois
| July 27, 2010
Likelihood of buying this product again: Definitely would buy
Review 26 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(5
of
5)
Shine
(5
of
5)
Appearance
(5
of
5)
Scent
(5
of
5)
THE BEST DIHWASHER SOAP
"IT REALLY WORKS. I LIKE TO TRY ALWAYS NEW STUFF, AND I LIKE ALSO TO LEARN TIPS FROM OTHER PEOPLE.THIS TIME MY HUSBAND BOUGHT THIS ITEM AND I TRIED NOT TO RINSE THE DISHES BEFORE HAND AS USUAL, AND WONDERS IT WORKED. REALLY WONDERFULL,THANX A LOT PEOPLE FROM CASCADE WHO STAY BEHIND THEIR PRODUCTS. A HAPPY CONSUMER!"
By MOMY
| Reviewer fromNEW YORK
| July 27, 2010
Likelihood of buying this product again: Definitely would buy
Review 27 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(2
of
5)
CC w/Bleach very watery
"The first time I bought this product was at Sam's Club. When it became watery after a week, my first thought was, "Aha! That's how Sam's Club sells it so cheap. They are diluting it." So I (regretfully) purchased it again from a major grocery chain. Same thing: thick for a week or so, then as runny as water. We have tried shaking it prior to every use, in case it is settling, but it doesn't seem to help. The performance of the gel is markedly worse as it loses its viscosity. I don't think I can invest in a third "experiment"."
By Mags
| Reviewer fromChampaign
| July 26, 2010
Likelihood of buying this product again: Definitely would not buy
Review 28 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(2
of
5)
Appearance
(1
of
5)
Scent
(2
of
5)
Watered down
"I always buy Cascade liquid but, this time at Sams Wholesale, it was seriously watered down. I was really upset. I still have some left and worried that I might end up with another one like. Very disappointed in the cascade this time."
By babygirl
| Reviewer fromSulphur, LA
| July 26, 2010
Likelihood of buying this product again: Probably would not buy
Response from Cascade:By Monika, Cascade Consumer Care, July 30, 2010
I'm sorry your recent purchase of Cascade Complete Gel seems watered down. We're happy to help. Please call us toll free at 1-800-765-5516. We're here 9am-6pm. Please have product handy if possible.
Review 29 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(2
of
5)
disappointed
"I have used Cascade ever since I purchased my first dishwasher probably 20 years ago. I can't tell you how disappointed I am with Cascade lately.
My dishes do not come out of the dishwasher clean and I end up soaking them and rewashing. In the past I wouldn't buy the inexpensive generic brands but from what I've seen of my Cascade results I figure I may as well purchase the cheaper brands, they couldn't be any worse and I'll save some money. I have tried powder and the gel with the same results from both. I'm afraid you have lost a loyal customer."
My dishes do not come out of the dishwasher clean and I end up soaking them and rewashing. In the past I wouldn't buy the inexpensive generic brands but from what I've seen of my Cascade results I figure I may as well purchase the cheaper brands, they couldn't be any worse and I'll save some money. I have tried powder and the gel with the same results from both. I'm afraid you have lost a loyal customer."
By pathandpattie
| Reviewer fromPittsburgh PA
| July 26, 2010
Likelihood of buying this product again: Definitely would not buy
Review 30 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(5
of
5)
Shine
(5
of
5)
Appearance
(5
of
5)
Scent
(5
of
5)
Outstanding
"Not only does this clean dishes and leaves the inside of my stainless steel dishwasher like new, i used it in the toilet and shines the bowel and i use it in the shower both powder and liquid shines the heck out of tile and leaves no residue. also i have a bad back so fill the tub with water and put cascade in the tub and viola no scrubbing or bending over the whole tub is clean clean clean. thanks for a great product wish it was cheaper or more coupons were available."
By Neely
| Reviewer fromcleveland ohio
| July 26, 2010
Likelihood of buying this product again: Definitely would buy
Review 31 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(1
of
5)
It doesn't clean dishes anymore
"I've used Cascade for years and so did my mom. I was worried lately about the possibility of my dishwasher might be broken.
Food has been stuck to the dishes and the silverware is left with spots. Cascade in the past was a miracle in the dishwasher, but not anymore.
I hope Cascade will go back to selling the old formula!
Until then, I will buy another brand."
Until then, I will buy another brand."
By Dara
| Reviewer fromFlorida
| July 23, 2010
Likelihood of buying this product again: Probably would not buy
1 of 1 people found this review helpful.
Review 32 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(3
of
5)
Shine
(3
of
5)
Appearance
(2
of
5)
Scent
(3
of
5)
slightly dissapointed
"i have been using cascade gel for many years, however, i have noticed a problem lately. I buy the large bottle at sams, and before it is aboout halfway empty, it gets very, very watery. I keep it under the sink, same as I have for years. I don't know what causes this, but it doesnt clean as well when it gets like this."
By nahamaw
| Reviewer frombeaumont,tx
| July 21, 2010
Likelihood of buying this product again: Might or might not buy
1 of 1 people found this review helpful.
Response from Cascade:By Monika, Cascade Consumer Care, July 22, 2010
I'm sorry your Cascade Complete gel is no longer a "gel". Poor storage conditions or shipping and handling may have affected the product. Be sure not to store under sink because it's often too warm and humid, especially if it's near the dishwasher. While the product can be used but it may not clean as well. So just give us a call at: 1-800-765-5516.
Review 33 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(1
of
5)
Watery
"I have been using Cascade for many years, but the last 2 bottles (155 oz./each) is just like using water. I won't purchase this product again."
By Tooley
| Reviewer fromColumbia, SC
| July 18, 2010
Likelihood of buying this product again: Probably would not buy
Response from Cascade:By Monika, Cascade Consumer Care, July 20, 2010
I'm sorry your last few bottles have turned you away from Cascade. We're happy to help figure out the cause and get you a solution. Just give us a call toll free at: 1-800-765-5516. We're here 9am-6pm EST.
Review 34 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(5
of
5)
Shine
(5
of
5)
Appearance
(5
of
5)
Scent
(4
of
5)
Magical
"After using generic or store-brand dishwasher detergents for a number of years in an effort to "save money", I was very distressed at the results. All my beautiful glassware was etched and cloudy. Even my glass measuring cups were so cloudy, the incremental markings were hard to distinguish. Finally, I decided to try Casacade Complete All-in-one. WOW!! What a difference! Every item in the dishwasher had a gleam and was totally clean. The most remarkable thing I can tell you though, is that after several washings, my glassware was bright and clear without any residue of previous etching. This is a wonderful product and I'm very pleased I decided to try it. (Cheaper is not better!) Thank you for Cascade Complete!"
By gnimma
| Reviewer fromBelton, TX
| July 17, 2010
Likelihood of buying this product again: Definitely would buy
Review 35 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(5
of
5)
Shine
(5
of
5)
Appearance
(5
of
5)
Scent
(1
of
5)
Orange scented formula
"my husband picked this up by mistake instead of the normal one-----it is absolutely horrible to try and drink or eat anything from a dish that smells like oranges!!! It is overwhelming and doesn't rinse off under water -- I can't eat or drink out of anything washed with it and I threw away the entire bottle of it. You need and want your food and drink to smell like food."
By deana
| Reviewer fromDaytona Beach, Florida
| July 17, 2010
Likelihood of buying this product again: Definitely would not buy
Response from Cascade:By Rose, Consumer Care Team, July 19, 2010
I can certainly understand not wanting any scent, other than what you’re eating or drinking, on your dishes. If certain items always pick up an odor, they may have become porous. This shouldn’t happen to other items that are rinsing properly in the dishwasher. To remove any odor all at once:
-Fill both detergent cups with white vinegar.
-Remove all metal itmes. (Vinegar is too acidic for metal items, but is safe for stainless steel dishwasher interiors.)
-Run one wash cycle without adding any detergent.
You may want to give our Cascade Pure Essentials a try. It has a lighter scent, and the Action Pacs are actually Perfume Free!
-Fill both detergent cups with white vinegar.
-Remove all metal itmes. (Vinegar is too acidic for metal items, but is safe for stainless steel dishwasher interiors.)
-Run one wash cycle without adding any detergent.
You may want to give our Cascade Pure Essentials a try. It has a lighter scent, and the Action Pacs are actually Perfume Free!
Review 36 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(1
of
5)
TERRIBLE
"I don't understand the purpose of using your dish soap when i have to rewash my dishes to get them clean. it was a waste of my money and it is a waste of my time. i have not been very happy with your product for quite some time, and had stopped using it for a while, now I remember WHY!!!! i will not be purchasing your product again."
By ShelleyP
| Reviewer fromPittsburgh, PA
| July 15, 2010
Likelihood of buying this product again: Definitely would not buy
Review 37 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(1
of
5)
Not Happy
"Bought Liquid Cascade - not happy with the results - does not clean - dishes have stains still on them when the dishwashing is done."
By mostunhappy
| Reviewer fromStoney Creek, Ohio
| July 15, 2010
Likelihood of buying this product again: Definitely would not buy
Response from Cascade:By Monika, Cascade Consumer Care, July 16, 2010
I'm sorry your dishes aren't getting clean while using Cascade. Cascade products are formulated to deliver the excellent performance. However, water hardness and other factors may sometimes have an effect on cleaning. For best results fill both cups as directed. If you use a rinse aid, we recommend that you check and make sure the rinse aid dispenser is full.
Also water temperature should be at least 120 degrees F. Run hot water at kitchen sink before starting the cycle. Make sure no items block the dishwasher sprayer arms so enough water reaches all the dishes.
If you try all these things and still have a problem please give us a call at: 1-800-765-5516. We're here to help 9am-6pm EST.
Also water temperature should be at least 120 degrees F. Run hot water at kitchen sink before starting the cycle. Make sure no items block the dishwasher sprayer arms so enough water reaches all the dishes.
If you try all these things and still have a problem please give us a call at: 1-800-765-5516. We're here to help 9am-6pm EST.
Review 38 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(3
of
5)
Shine
(5
of
5)
Appearance
(4
of
5)
Scent
(2
of
5)
Formula Change
"I have been using this product for more years I care to mention.My point is they removed the phosphorous from product which in effect, took away the edge over other brands,not to mention the whitening power.I noticed it right away as I also used a little to wash water to wash my white curtains as I have for years and they now are dingey as before. Please restore the formula or I might have to get a booster or phosphorous additive to get the results I am used to.Also the insides of my coffee cups are not as white as before."
By olympic
| Reviewer fromJefferson Twp, New Jersey
| July 14, 2010
Likelihood of buying this product again: Might or might not buy
Review 39 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(1
of
5)
CASCADE EXTRA ACTION
"I BOUGHT THIS PRODUCT AT SAM'S CLUB. TO WRITE A REVIEW, I DID NOT FIND IT LSTED ON YOUR WEB SITE. I HAVE BOUGHT CASCADE THE BEFORE BUT THE LAST 2 TIMES IT MUST HAVE BEEN THE EXTRA ACTION. THIS IS A VERY RUNNY PRODUCT. MUCH MORE LIQUID THAT THE GEL. IS THIS PRODUCT REALLY ANY GOOD OR IS IT JUST A SUBSTITUTE FOR THE MASS MERCHANDISER. CLEANING IS OK BUT IT SLOPS ALL OVER THE PLACE WHEN TRYING TO POUR. I'M THINKING OF FINDING ANOTHER DISHWASHER SOAP TO USE."
By HOTPEPPERDELITE
| Reviewer fromOCALA FL.
| July 12, 2010
Likelihood of buying this product again: Probably would not buy
Response from Cascade:By Rose, Consumer Care Team, July 14, 2010
Thanks for asking! The Cascade with Extra Action available at Sam's Club is the same formula as our Extra Bleach Action (chlorine bleach) sold in non-club stores. If the liquid was exposed to freezing temperatures during shipping, it may cause it to be more runny. While it is still safe to use, it might result in accidental spills, so we would rather replace it for you. Please call us toll free at: 1-800-765-5516. I hope this helps!
Review 40 for
Cascade
Complete All-in-1 Gel
Overall Satisfaction
(
of
5)
Cleaning
(1
of
5)
Shine
(1
of
5)
Appearance
(1
of
5)
Scent
(3
of
5)
Poor quality
"I purchased a bottle of Cascade. At first the product came out very thick and sludgy. I had to remove the interior cap in order to dispense the product. About half way through the product became thin and runny and does not clean. I have to wash dishes by hand."
By kmkoch
| Reviewer fromWI
| July 11, 2010
Likelihood of buying this product again: Might or might not buy
Response from Cascade:By Monika, Cascade Consumer Care, July 13, 2010
That is not what we'd expect. Glad you let us know. Please call us with the package in hand, if possible. We're here to help, 9am-6pm EST , 1-800-765-5516.